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E-commerce Follow-up #1
Follow-up #1 C-Suite / Founder Small Business

Follow-up #1 for E-commerce

Targeting c-suite / founder at small business companies (1-50 employees).

Subject Line

Re: Quick thought on {{company_name}} growth

Email Template
Hi {{first_name}},

I wanted to circle back with something concrete. A DTC brand similar to {{company_name}} recently cut their CAC by 35% by shifting from broad Facebook targeting to a retention-first model. They went from spending $45 per new customer to $29.

Given the economics of small e-commerce brands right now, I thought this might be relevant. Happy to share the specifics if useful.

Best,
10-14% reply rate
Thursday best day
8:00-9:00 AM best time

Personalization Tips

  • Reference their most recent ad campaign or social post since your last email
  • Mention a seasonal trend relevant to their product category
  • Share a data point from their industry vertical
  • Note any changes to their site since your first email

When to Use

Send 3-4 days after the first email when no response was received, bringing new value with a specific data point.

When NOT to Use

Do not send if the prospect already replied to the first email or if they unsubscribed.

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