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Fitness & Gyms Follow-up #1
Follow-up #1 Manager / Director Enterprise

Follow-up #1 for Fitness & Gyms

Targeting manager / director at enterprise companies (500+ employees).

Subject Line

Retention benchmarks for enterprise fitness

Email Template
Dear {{first_name}},

I wanted to follow up on my previous message and share something that might be useful for your planning.

I recently compiled retention benchmarks from enterprise fitness organizations and found that the top quartile achieves first-year retention rates above 72%, while the median sits around 58%. The primary differentiator was not marketing spend or facility quality. It was the consistency of the member experience during the first 90 days across all locations.

If understanding where {{company_name}} falls relative to these benchmarks would be valuable, I would be happy to share the full analysis. It could provide useful context for your retention strategy discussions.

Would a brief call next week work, or would you prefer I send the data directly?
4-7% reply rate
Tuesday best day
8:00 AM best time

Personalization Tips

  • Reference any internal metrics or goals they have shared publicly
  • Mention their position within industry ranking reports
  • Note any standardization or process improvement initiatives they have announced

When to Use

Send 5-7 days after the first email to enterprise managers, leading with benchmarking data that offers immediate value and positions you as a credible resource.

When NOT to Use

Do not send if you do not have legitimate benchmarking data to back up the claims in the email.

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